Support
Practical help for notes, tasks, reminders, and your workspace.
How do I manage a task or folder?
Touch and hold a task or folder to open its management actions. Tap a folder to open its notes. Home returns to the main landing page.
How do schedules and alerts work?
Use scheduling to choose a date, all-day setting, repeat option, and alert time. Due times and notification times can be set separately. Check notification permissions in your device Settings if alerts are missing.
How does device calendar linking work?
Connect a calendar in Kainoter Settings. Scheduled-item titles, dates, and a link back to Kainoter appear in the selected calendar. Use the link to edit the original item in Kainoter. Edits made in Calendar are not imported. Disconnecting leaves existing calendar copies in place.
How can I protect or restore my notes?
Export a backup before major changes. Backup files contain workspace content: store them securely. Notes and folders moved to Trash can be restored before permanent deletion.
The app will not open
Update to the latest available version, close the app, and reopen it. Avoid deleting the app unless you have a verified backup, as locally stored data may be lost.
Contact
For support or privacy questions, email jackson@kainoter.com. Include your app version and a description of the issue. Please do not send passwords, payment details, or private note content.